Account

Delete your Exa account

You can permanently delete your Exa account yourself at any time, from any of our apps. You'll be asked to confirm with your password.

How to delete your account

iPhone and iPad: open Exa, go to More → Settings → Delete account.
Android: open Exa, go to More → Settings → Delete account.
Web: sign in at app.exaclose.com and go to Settings → Profile & preferences → Delete account.

Can't sign in? Email [email protected] from the address on your account and we'll delete it for you after verifying it's you.

Your user profile, sign-in details, notification preferences and every signed-in session on all devices.
Every workspace you own on your own, with all of its leads, contacts, deals, messages, calls, quotes, invoices, files and settings.
Your calendar connections and AI assistant conversations.

Shared workspaces. Records you created in a workspace that belongs to your team stay with that team and become unassigned, because they are the business's data. If you own a workspace that has other members, transfer ownership to a teammate (or delete the workspace) first. The app will tell you which workspaces need this.
Limited records we must keep. We may retain limited information where the law requires it, such as billing records and messaging-consent records, and backups are overwritten on their normal schedule.

Deletion is permanent and can't be undone.